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Hospital Supervisor Guard Profile

November 3, 2023

CityWatch Guard Profile: Les B

CityWatch guards are posted at a diverse range of sites all across Australia. Les B is a Site Supervisor at one of our hospital sites. He has been part of the team at CityWatch for almost 15 years. Hard working and amiable, here is an insight into Les and his work at CityWatch Security. 


What does your day at work entail? Providing the site with appropriate security coverage 24/7, maintaining a high level of customer service at all times, meeting contract terms and conditions.


What is the most interesting aspect of your role or the thing you like the most about it? Making sure the site is maintained at all times and every one feels safe while visiting and working with security present.


What kind of work have you done before? Are there any similarities between that and what you do at City Watch? I’ve worked in forensic psychiatric care and tyre service retail management, which enable you to have good communication and develop hands on skills, which are always very important.


What is your proudest work-related achievement? Been chosen to be a bodyguard for formula one driver Sir Lewis Hamilton (who drives for Mercedes), for a day may years ago at South Wharf.


What kind of skills do you believe it takes to become a good guard? Being a good listener, have excellent communication and skills gained from on the job experience. It helps to be confident at all times, while treating everyone as a mirror image


After a stressful shift what do you do to wind down? Due to being on call 24/7 daily, I try and keep fit by either running, walking, bike riding or taking part in any other outdoor physical activities. I often wind down with reality shows like SAS Australia, Pawn stars, and enjoy the AFL show Front Bar. And I time with my family.


What specifically do you like about working at City Watch? Is it the culture, the people, the challenges etc? All of the above. CityWatch’s staff are friendly and professional 24/7. I’ve been with CityWatch coming up around 15 years and 14 of those have been in Health Care.


Tell us one thing about working in security that would surprise people? Security allows you to become a better person within yourself, as it gives you great satisfaction when helping others from day-to-day. 

March 7, 2025
Surveillance is paramount for business security whether you operate a small retail store, large office complex, or an industrial facility. CityWatch offer a diverse range of camera systems with user friendly interfaces, monitoring and cloud storage options. With a myriad of options available, we understand that selecting the right one might seem daunting. Making an informed decision can come from understanding your business needs and the features of each camera type. Assessing Your Security Needs The first step in choosing the right security camera is to assess your unique security requirements. Consider the areas that need monitoring: are they indoors, outdoors, or both? What are their potential vulnerabilities — entrances, parking lots, or secluded corners? For businesses with high foot traffic or valuable merchandise, a comprehensive security system that covers multiple angles might be necessary. On the other hand, a smaller business might benefit from a few strategically placed cameras to deter theft and monitor employee activities. Types of Security Cameras There are several types of security cameras to consider, each designed for specific environments and purposes: Bullet Cameras: These are highly visible to serve as a deterrent to potential intruders. Their cylindrical design makes them ideal for long-distance viewing and outdoor use. Bullet cameras are typically weatherproof and equipped with night vision, making them a popular choice for monitoring perimeters and parking lots. Dome Cameras: Often used in retail stores and offices, dome cameras blend into the environment while offering a wide viewing angle. Their discreet design makes them less intrusive, which can be beneficial for indoor surveillance. Many dome cameras come with vandal-resistant features, ensuring durability in high-traffic areas. PTZ Cameras (Pan-Tilt-Zoom): PTZ cameras provide versatile monitoring options by allowing remote control of the camera’s direction and zoom. This makes them suitable for larger areas where a single camera needs to cover multiple angles. They are particularly useful in environments where real-time tracking of movement is critical, such as warehouses or expansive office spaces. Hidden or Covert Cameras: For businesses that require discreet monitoring, hidden cameras can be an effective solution. These devices are designed to blend in with everyday objects, providing surveillance without alerting those being monitored. They are often used in high-security environments but come with legal and ethical considerations that must be carefully evaluated. Key Considerations Beyond the type of camera, multiple factors play an important role in selecting the right security system. High-resolution imaging is essential for capturing clear details, especially in low-light conditions. Consider cameras with night vision or thermal imaging if your business operates after dark. Integration with modern security systems is also vital; look for cameras that offer remote access via smartphones or cloud storage for easy management and review of footage. Budget constraints should also guide your decision. While high-end security systems offer advanced features and durability, there are many cost-effective solutions available that still provide robust protection. Assess the long-term benefits of investing in quality equipment versus the potential costs of security breaches or theft. Ultimately, choosing the right style of security camera for your business involves a careful balance between your specific security needs, the environment you operate in, and your budget. By evaluating the features of different camera types—from bullet and dome to PTZ and covert options—you can build a security system that not only deters potential threats but also enhances your overall business operations. CityWatch Security’s technicians can help you choose the right cameras and design an optimised system to fit your business. We can then install it, as well as providing monitoring and maintenance. Call us on (03) 9250 4000 to learn more.
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As we gear up for a record breaking Australian summer, it's time to think about how we can keep our businesses safe and sound, especially when extreme weather hits. We all know that summer can bring some wild weather — think storms, floods, and even bush fires. That’s where our CCTV and alarm systems come into play. Let’s dive into how these tools can help us weather the storms, literally. First off, let’s talk about CCTV cameras. A CCTV system, like the ones we install from our partner Verkada, not only help to keep an eye on things but can be a lifesaver during extreme weather. Imagine a sudden storm rolling in. With CCTV, you can monitor the situation from the safety of your phone or computer. If you notice rising water or any other concerning signs, you can take action immediately. It’s like having a safety net that lets you keep your business and your team safe without being on-site. Let’s not forget about alarm systems. These are crucial for alerting you to any potential dangers. Verkada’s modern systems keep running 12 hours even after a loss of power and can detect environmental changes, such as changes in air quality, and send you an alert. This means you can stay one step ahead and make decisions quickly—whether that’s contacting emergency services or alerting your team to evacuate. Input from CCTV and alarm systems can contribute to a solid emergency plan. By reviewing footage and data, you can identify potential risks and create strategies to mitigate them. Knowing your vulnerabilities will help you keep your business resilient, no matter what Mother Nature throws our way. Peace of mind comes with having these systems in place. When you know your business is being monitored and protected, you can focus on what really matters—serving your customers and growing your business. Plus, showing your customers that you take safety seriously can help build trust and loyalty. In short, as we embrace the warmth of the Australian summer, let’s also prepare for the unexpected. By investing in CCTV and alarm systems, we’re not just protecting our businesses; we’re ensuring that we can weather any storm—together. Here’s to a safe and successful summer!
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