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Improving your Online Security

April 29, 2022
With up to 80 per cent of cyber breaches coming from a lack of awareness, educating staff about online security is essential when protecting your business.

As a matter of general safety, we suggest you:
  1. Change passwords regularly
  2. Avoid using obvious and repeat passwords
  3. Do not store your company or personal credit card details in autofill
  4. Be wary of what you click on
  5. Work from a secured server
  6. Be sure your passwords are not easily accessible
  7. Regularly back up your data.

Types of Security Attacks

Three main types of security attacks are phishing, scams and malware. They each work in different ways, harvesting sensitive data or installing destructive software on your systems. We describe each type of attack below, offering some suggestions to reduce any chinks in your armour.

Phishing

What is it? Phishing generally comes in the form of an email that, at first glance, might be from a usually trustworthy source. Examples include emails from banks, PayPal or a TV streaming provider. These emails often feature a link that, when clicked on, asks for login/payment details. However, not all of these are legitimate.


What does it do? A phishing email (or text) is designed to gather customer, staff, login or payment details.


How do we avoid it?

  • Be sceptical when receiving unsolicited emails - mainly if it's from a company you don't usually deal with 
  • Look for:
  • content that has unusual spelling and grammar
  • low-quality logos
  • a return email address that does not match the content.
  • Check directly with the organisation claiming to have sent the email
  • When receiving an email requiring action, only log into secure sites. Even if the email received looks legitimate, avoid the link by going directly to where you usually log in and check your messages. 

SCAMS


What is it?: Like phishing, these are attacks designed to gather information for financial or other gains. They can come via email or even in shared posts that suggest you will gain prizes for doing very little. 


For example: A recent trend in scam messages includes: Senders pretending to be a delivery company. They may ask for your address so they can deliver a package, which is information a legitimate company would already have.


What does it do? A scam email, text or campaign is designed to gather login or payment details.


How do we avoid it?

  • Again, approach any unsolicited or unusual emails with a healthy dose of scepticism. If you don't know why you're receiving the email, it may be a scam.
  • Ignore requests / communications from those you have no connection with
  • Be wary of emails asking to establish a relationship or for financial assistance. This includes those emails in which the recipient must 'store' a large sum of money in their account.
  • Be sceptical of competitions that have no direct connection to the company. For example: 'If company X sees this post, you will be in the running for free airline tickets/shopping vouchers/cash' campaigns on Facebook.
  • Avoid giving any personal information to unverified callers. Some may pretend to be from a company you know, asking to renew a subscription, which most companies do automatically online.

Malware

What is it?: Malware is short for ‘malicious software’. It generally refers to any software designed to attack your systems.


What does it do? As the name suggests, malware can do some damage. It can crack passwords, work as a trojan horse to install fake software, spam you, perform data theft or spread to destroy complete systems. 


How do we avoid it?: 

  • Invest in anti-viral software for extra protection
  • Update your computer/phone software regularly; dated software can be more easily attacked
  • Only file share when absolutely necessary
  • Be careful about clicking on links - particularly in pop-up windows, downloading attachments or images.


Those involved in creating security attacks are becoming more and more efficient at what they do. Increasing your staff’s online awareness will reduce the likelihood of a cyber-attack. 


If you would like to discuss more complex methods, feel free to contact our security experts at: sales@citywatchsecurity.com.au 


March 7, 2025
Surveillance is paramount for business security whether you operate a small retail store, large office complex, or an industrial facility. CityWatch offer a diverse range of camera systems with user friendly interfaces, monitoring and cloud storage options. With a myriad of options available, we understand that selecting the right one might seem daunting. Making an informed decision can come from understanding your business needs and the features of each camera type. Assessing Your Security Needs The first step in choosing the right security camera is to assess your unique security requirements. Consider the areas that need monitoring: are they indoors, outdoors, or both? What are their potential vulnerabilities — entrances, parking lots, or secluded corners? For businesses with high foot traffic or valuable merchandise, a comprehensive security system that covers multiple angles might be necessary. On the other hand, a smaller business might benefit from a few strategically placed cameras to deter theft and monitor employee activities. Types of Security Cameras There are several types of security cameras to consider, each designed for specific environments and purposes: Bullet Cameras: These are highly visible to serve as a deterrent to potential intruders. Their cylindrical design makes them ideal for long-distance viewing and outdoor use. Bullet cameras are typically weatherproof and equipped with night vision, making them a popular choice for monitoring perimeters and parking lots. Dome Cameras: Often used in retail stores and offices, dome cameras blend into the environment while offering a wide viewing angle. Their discreet design makes them less intrusive, which can be beneficial for indoor surveillance. Many dome cameras come with vandal-resistant features, ensuring durability in high-traffic areas. PTZ Cameras (Pan-Tilt-Zoom): PTZ cameras provide versatile monitoring options by allowing remote control of the camera’s direction and zoom. This makes them suitable for larger areas where a single camera needs to cover multiple angles. They are particularly useful in environments where real-time tracking of movement is critical, such as warehouses or expansive office spaces. Hidden or Covert Cameras: For businesses that require discreet monitoring, hidden cameras can be an effective solution. These devices are designed to blend in with everyday objects, providing surveillance without alerting those being monitored. They are often used in high-security environments but come with legal and ethical considerations that must be carefully evaluated. Key Considerations Beyond the type of camera, multiple factors play an important role in selecting the right security system. High-resolution imaging is essential for capturing clear details, especially in low-light conditions. Consider cameras with night vision or thermal imaging if your business operates after dark. Integration with modern security systems is also vital; look for cameras that offer remote access via smartphones or cloud storage for easy management and review of footage. Budget constraints should also guide your decision. While high-end security systems offer advanced features and durability, there are many cost-effective solutions available that still provide robust protection. Assess the long-term benefits of investing in quality equipment versus the potential costs of security breaches or theft. Ultimately, choosing the right style of security camera for your business involves a careful balance between your specific security needs, the environment you operate in, and your budget. By evaluating the features of different camera types—from bullet and dome to PTZ and covert options—you can build a security system that not only deters potential threats but also enhances your overall business operations. CityWatch Security’s technicians can help you choose the right cameras and design an optimised system to fit your business. We can then install it, as well as providing monitoring and maintenance. Call us on (03) 9250 4000 to learn more.
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As we gear up for a record breaking Australian summer, it's time to think about how we can keep our businesses safe and sound, especially when extreme weather hits. We all know that summer can bring some wild weather — think storms, floods, and even bush fires. That’s where our CCTV and alarm systems come into play. Let’s dive into how these tools can help us weather the storms, literally. First off, let’s talk about CCTV cameras. A CCTV system, like the ones we install from our partner Verkada, not only help to keep an eye on things but can be a lifesaver during extreme weather. Imagine a sudden storm rolling in. With CCTV, you can monitor the situation from the safety of your phone or computer. If you notice rising water or any other concerning signs, you can take action immediately. It’s like having a safety net that lets you keep your business and your team safe without being on-site. Let’s not forget about alarm systems. These are crucial for alerting you to any potential dangers. Verkada’s modern systems keep running 12 hours even after a loss of power and can detect environmental changes, such as changes in air quality, and send you an alert. This means you can stay one step ahead and make decisions quickly—whether that’s contacting emergency services or alerting your team to evacuate. Input from CCTV and alarm systems can contribute to a solid emergency plan. By reviewing footage and data, you can identify potential risks and create strategies to mitigate them. Knowing your vulnerabilities will help you keep your business resilient, no matter what Mother Nature throws our way. Peace of mind comes with having these systems in place. When you know your business is being monitored and protected, you can focus on what really matters—serving your customers and growing your business. Plus, showing your customers that you take safety seriously can help build trust and loyalty. In short, as we embrace the warmth of the Australian summer, let’s also prepare for the unexpected. By investing in CCTV and alarm systems, we’re not just protecting our businesses; we’re ensuring that we can weather any storm—together. Here’s to a safe and successful summer!
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