aged care security across Australia
Aged care security across Australia has evolved rapidly and requires security services built around occupational health and safety. Our team of security specialists are trained in mental health, aged care and emergency departments. Our key focus is the safety of guests, doctors, nurses, residents and employees. Our consultants understand the professional level of security required for this industry and work closely with stakeholders to achieve a safe, secure residential environment.
unique challenges
Security situations can shift dramatically at a moment’s notice in residential aged care environments. CityWatch Security understands the importance of having security personnel who can handle delicate situations with empathy and tact to minimise disruption. CityWatch Security has delivered aged care security services for many years and is highly reputable in this field.
Some of the services CityWatch Security offers include:
- Customer service functions such as greeting visitors
- Locking and unlocking of facilities & car parks
- Installation of CCTV and resident monitoring
- Assistance with wandering or lost residents
- Directional assistance for guests and customers
- Ability to mitigate and defuse risk situations
- Escorting abusive visitors or patients from the site
- Maintaining a strong security presence
- Minimising risk to residents and employees
- Assisting police & emergency services when required
- Conflict resolution
- Theft prevention
- Confined space emergency response
- Training in service delivery to patients experiencing dementia
- Other services tailored to your facility’s requirements
Safety is a primary concern in all aged care environments and even more so when dealing with residents whose physical or mental strength may be delicate.
our expert team
Our team manages the unique challenges of protecting residents, employees, visitors and assets while maintaining the privacy and continuity of care in an open environment. This requires security with the ability and experience to manage facilities of any size.