AUSTRALIA-WIDE COMPREHENSIVE SECURITY MONITORING FOR BANKING AND FINANCIAL INSTITUTIONS
Banking and financial institutions face increasing security risks. Access to services is evolving and broadening, from traditional in-person banking and ATMs to digital, online and mobile forms of banking. With these changes and channels come a host of new and complex security concerns and requirements. In this mobile and digital environment consumers expect and demand around the clock visibility of their assets.
When providing application platforms to customers your systems and data can be exposed to new vulnerabilities and threats. Cyber attacks and hackers are ready to expose flaws in your security. This can result in costly investigations, potential theft or fraud, and inconvenient downtime due to further evaluative investigations of the extent of a security breach.
In today’s world, the finance sector relies on complex security monitoring and solutions that protect your physical location, your employees and your customers while allowing modern demands of data security & access control. CityWatch Security has been helping Australia’s financial institutions with security solutions for many years. We have the technology & capability for all your security requirements to help safeguard your assets and reputation against emerging threats.
Security monitoring and guarding
CityWatch Security offers a wide range of security options that can be tailored to your specific needs. We help protect your branches and any other locations from criminal activity. These services minimise risk and disruption, providing a safe environment for your customers as they conduct their banking needs.
CityWatch Security can provide:
- Guards, both uniformed and for customer service
- Patrols, with lock-up and escort options available
- Access controls for property, restricted rooms and data
- Surveillance of property, ATMs and other facilities
- Security monitoring and intel
- Alarm response for alarms and CCTV
- First line maintenance to ATMs and POS
Cash in transit
ATMs and currency management are a critical component for many banking facilities. We understand the risks involved when collection and distribution of currency from banks and businesses is required. Our security operations across Australia are proficient in providing these services. In addition, our fleet of security patrols have been trained to respond and attend to ATM alarms, so your clients experience minimal inconvenience.
Finding the gaps in your security
We understand the importance of security for banking and financial institutions. Effective measures are vital for building consumer trust and managing operational risk in an efficient way.
When you work with CityWatch Security, you receive highly trained, experienced personnel who provide tailored security solutions working within your budget and the level of security needed.
Maintaining business continuity
Customer confidence across these sectors is paramount to the growth of your businesses. An important factor in maintaining this confidence is by protecting and restricting access to your most sensitive information. CityWatch Security can help ensure your digital security is working in sync with your physical security needs, highlighting any vulnerabilities and working on ways to improve your security, while adding real value to your everyday operations.
Some of these may include:
- Faster breach detection and containment
- Higher authentication & access control measures
- Tailoring more effective plans & procedures in the event of emergency situations
- Rapid responses to skimming and other fraudulent activity at ATMs
Why having the right security provider is so important
Establishing trust has become a cornerstone in today’s digital world, where anyone can attempt to access or expose sensitive data. This vulnerability particularly affects the financial industry as it opens up to digital technology that can lead to data thefts and leaks. We understand this and offer technology-driven initiatives to provide safe, secure and efficient solutions for our partners. In addition, our commitment to innovation ensures that our clients receive industry-leading security solutions for banking and finance.
CityWatch Security can help your business excel with a complex defence line that protects your assets and sensitive data while maintaining high customer-service levels. Achieving these goals without compromising on client satisfaction or lowering security operations can be challenging. The security team at CityWatch Security is made up of experts in providing positive outcomes and solutions for these situations, having 40 years’ experience protecting businesses.
threats are increasing
ATMs are the most visible machine of any financial infrastructure and pose the highest target for would-be thieves. Brute force attacks on ATMs are becoming less common as thieves develop more advanced ways to access money. In 2009, Australia experienced a spate of high-profile attacks on ATMs in Queensland, Tasmania and New South Wales using explosives, gas and vehicles. However, today’s attacks have a more subdued approach.
Skimmer malware was the first malicious program that could be installed from a USB flash drive onto an ATM. It could either force the machine to dispense cash or fraudulently gather bank card details for later use. Thefts linked to Skimmer and similar malware-based attacks saw thieves steal millions from both banks and their account holders.
While many skimming schemes have shifted away from physical interaction with the ATM to remote penetration of the bank’s network, financial institutions still need to invest in security measures that recognise and respond to physical tampering with the machine. These measures should be separate from their network security considerations.
Banks have invested heavily in a range of skimming countermeasures in order to boost customer confidence and reduce losses relating to credit card theft. This includes changing the way a machine reads the card. Equally, ATM manufacturer Diebold has attempted to solve the problem at the hardware level, developing a machine that requires the card to be inserted sideways. Referred to as ActivEdge, this technology pairs a reader to a single ATM, ensuring that fraudulent readers can’t be used.
To learn more, discuss your finance industry security requirements with CityWatch Security today.