
DEPENDABLE SECURITY MONITORING SERVICES ACROSS AUSTRALIA
CityWatch Security offers 24/7, Grade 1A-level alarm monitoring and management. This is the highest level of managed monitoring, in keeping with Australian Standard 2201.1A. As part of our end-to-end service, CityWatch Security can install integrated alarm and camera systems to manage remote video monitoring. These systems can include both video and conventional motion detection, depending on the installation environment and client budget.
Our systems are capable of operating both fixed and Pan/Tilt/Zoom (PTZ) cameras. These systems allow you to search during and after an alarm or event. They also allow remote access video tours of the premises for security personnel so a triggered alarm can be checked for accuracy before attending the site.

OUR PURPOSE-BUILT CENTRE
WE OFFER 24-HOUR MONITORING SYSTEMS WITH IN-HOUSE AND REMOTE ACCESS
The Operations and Response Coordination Centre (affectionately named ORCA) can deliver video monitoring solutions and incident response coordination services.
We can monitor and respond through various systems by providing:
- Personal safety response in all emergencies
- Video monitoring and remote guard tours of your premises
- Alarm security monitoring
- Pinpointing and tracking vehicles using the latest GPS technology
- Medical and aged care monitoring
- Electronics system help desk 24 hours, 7 days a week

IMMEDIATE ALARM EVENT RESPONSEs
In the event of an alarm activation, CityWatch Security’s ORCA operators are alerted and confirm the event using video surveillance. This visual verification ensures an efficient, appropriate response including calling after-hours client contacts and dispatching security patrols or police where necessary.

TECHNOLOGY-BASED SECURITY FOR EVERY BUDGET
CityWatch Security offers the latest monitoring services to protect people and property. Our highly trained operators and technology respond to incidents around the clock. We’re proud of our technological offerings, which include video monitoring, remote video guard tours, environmental monitoring and incident response coordination services.
