Concierge Security

Front Desk and Concierge Security

concierge

At CityWatch Security we know customer service, image, brand and first impressions are extremely important. We understand the high level of professionalism required to represent your establishment.

CityWatch Security’s officers are trained to deliver polished service as a concierge, doorperson, and receptionist security for office buildings to help maintain a safe, secure environment. As the face of your building, we ensure that all our security personnel are highly presentable and well-equipped to expertly manage diverse situations.

Having the right security and safety measures for your office building, hotel, or other industry properties, is essential. A CityWatch Security concierge officer will monitor guest traffic through your premises and smoothly enforce conduct codes when necessary.

Our Front Desk & Concierge Security Services for Melbourne and Statewide Businesses Include:
  • Meeting and greeting your clients with a professional image
  • Visitor management and verification of all visitors entering or leaving the premises
  • Front door personnel
  • CCTV monitoring
  • Telephony duties
  • Monitoring access to your premises
  • Offering assistance and assurance to visitors
  • Improves your corporate image by creating a visible front-desk defence for your building, with the ability to screen all visitors.
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Our Concierge Security Works Across Australia

Our concierge and customer service personnel for many businesses covers:
  • Corporate and commercial buildings
  • High rise residential facilities
  • High end retail outlets
  • Boutique & prestigious hotels and motels
Having concierge personnel who are trained in security can provide great value to your business. Our security concierge guards have extensive knowledge in building management systems, front line security measures, de-escalation, first aid & emergency response.
CityWatch Security’s concierge service has a high focus on customer care, and all our guards bring sophisticated communication and advisory skills, which are backed by ongoing security training and qualifications.
Our concierge security services provide an approachable presence to welcome your visitors, while also subtly defusing any undesirable situations that may threaten the respectable environment of your establishment.

Call us today on (03) 9250 4000.